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SMILE Achieves 10,000+ Daily Active Users Across Indonesia

SMILE, the Digital Public Good for real-time vaccine cold chain monitoring, has reached a significant milestone: over 10,300 daily active users across Indonesia’s 514 kabupaten/kota, with the system now monitoring vaccine storage conditions in thousands of Puskesmas (community health centers) across 17,000+ islands.

From Pilot to National Scale

What began as a pilot project in partnership with UNDP and Kemenkes RI has grown into Indonesia’s national cold chain monitoring backbone. The system’s ClickHouse-powered real-time analytics process millions of data points daily from temperature sensors in vaccine refrigerators, cold rooms, and transport containers.

How It Works

  1. Sensor Data Collection — Temperature and humidity sensors in cold chain equipment transmit data at configurable intervals
  2. Real-Time Analytics — ClickHouse processes streaming data with sub-second query performance
  3. Multi-Channel Alerts — SMS, email, and in-app notifications trigger immediately when temperatures breach safe ranges
  4. National Dashboard — Centralized view accessible at smile.kemkes.go.id showing real-time status from national to facility level

Global Expansion

Following its success in Indonesia, SMILE has been deployed in Malawi, Africa as eHIN Malawi**, proving that the platform can adapt to different geographies and health system structures.

What’s Next

The SMILE team is working toward full DPG verification through the Digital Public Goods Alliance.


Interested in adopting SMILE? Contact us to learn more.